Thank you for visiting Wheelhouse Cycle Inc., here at Wheelhouse we take the issue of security and privacy seriously so please read through this privacy policy to understand how we use personal information collected at this site before using the site or submitting any personal information. This Statement of Privacy applies to Wheelhouse Cycle Inc. website and governs data collection and usage.

By using this site, you are accepting the data practices described in this privacy policy. These practices may be changed, but any changes will be posted and changes will only apply to activities and information on a going forward, not retroactive basis.

Note: the privacy practices set forth in this privacy policy are for this website only. If you link to other web sites from this site, please review the privacy policies posted at those sites. Wheelhouse Cycle Inc. is not responsible for the privacy statements or other content on web sites outside of the Wheelhouse Cycle Inc web site.

Collection of Personally Identifiable Information

Wheelhouse Cycle Inc collects personally identifiable information (like names, postal addresses, email addresses, etc.), only when voluntarily submitted by our visitors. This information is only used to fulfill your specific request, unless you give us permission to use it in another manner (for example to add you to one of our mailing lists). For purposes of web scheduling, registration, order processing and online payments Wheelhouse Cycle Inc uses MindBody, a leading software company. When using MindBody to purchase you will need to provide your credit card type, number, expiration date and billing address for the card. For your security, credit card numbers are not stored in the MindBody system.

Collection of Non-Personally Identifiable Information

Wheelhouse Cycle Inc collects non-personally identifiable information from you in order for us to better understand how our website is used. Information about a user’s visit is logged, however your IP address is never referenced to personally identifiable information. Usage statistics are gathered in a non-intrusive manner. The log files are private documents and are primarily used by the server administrator for error notification, server administration and to monitor website performance. Occasionally, portions of the log files may be viewed by others for the purpose of server administration, security or when required by law.


Cookies

The Wheelhouse Cycle Inc. web site uses “cookies” to help you personalize your online experience. A cookie is a text file that is placed on your hard drive by a web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you. One of the primary purposes of cookies is to provide a convenience feature to save you time so you can easily use the Wheelhouse Cycle Inc features that you customized.

You have the ability to accept or decline cookies. Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of the services or web sites you visit. This site may use cookie and tracking technology depending on the features offered. Cookie and tracking technology are useful for gathering information such as browser type and operating system, tracking the number of visitors to the site, and understanding how visitors use the site. Cookies can also help customize the site for visitors. Personal information cannot be collected via cookies and other tracking technology, however, if you previously provided personally identifiable information, cookies may be tied to such information. Aggregate cookie and tracking information may be shared with third parties. We do not rent, sell or exchange your name or other personally identifiable information to third-party companies for any purpose and will not unless we seek your consent or are required to do so by law.


Distribution of Information

We may share information with governmental agencies or other companies assisting us in fraud prevention or investigation. We may do so when:

  1. permitted or required by law; or,
  2. trying to protect against or prevent actual or potential fraud or unauthorized transactions; or,
  3. investigating fraud which has already taken place.

The information is not provided to these companies for marketing purposes.

 

Commitment to Data Security

Your personally identifiable information is kept secure. Only authorized employees, agents and contractors (who have agreed to keep information secure and confidential) have access to this information. All emails and newsletters from this site allow you to opt out of further mailings.

Privacy Contact Information

If you have any questions, concerns, or comments about our privacy policy you may contact us via email at ride@wheelhousecycle.ca or by phone at 613-404-4099.