Secure Your Bike
We can’t wait to ride with you! To book a bike, you must have an active membership or credit package. Booking requires choosing a bike in the pack. Please note, at Wheelhouse we ride to the rhythm and the energy of the front row has a direct effect on the energy of the room. We encourage riders who are new to the workout or are just not feeling up for leading the way, to choose a spot towards the back of the class so that they can get into the ride and follow along with the rhythm of the pack.
Respect the Clock
If you’re new to this, please ensure you arrive 15 minutes early so we can get you set up and ready to ride. Arrive at least 5 minutes early if you are an advanced rider. If you’re not in the studio 2 minutes before the class begins, your spot will be given to someone on the waitlist. No late entries, no early exits.
The Waitlist and Cancellations
Need to bail? Do it 8 hours before class starts so you aren’t charged the late cancellation fee (1 class credit or $24 for members). On the waitlist? If a spot opens up, you’re in and you’ll be notified by text or email. If you get into the class, the late cancellation policy still applies. If you don’t get in, your class credit will be returned to you to book your next ride.